Trust, Safety & Guarantee

Safety First

Lula is committed to creating exceptional user experiences while providing a safe environment. Our secure platform protects and keeps confidential all your personal information. And every service provider must go through an extensive vetting process and undergo a stringent background check before being approved on the Lula platform.

The Lula Guarantee

We want you to use Lula with confidence knowing you will be fully satisfied. It’s just that simple. We at Lula pride ourselves on providing the best user experience the home maintenance industry has ever seen; and we back that up with a no-nonsense guarantee. If you are not satisfied with your service, we will work directly with you to resolve the issue. If you are still not completely satisfied, we will refund your money. At the end of the day, it’s about the confidence you feel when using Lula for your on-demand home maintenance needs.

Lula

We aim to exceed customer
expectations on every job

Lula

Every job is insured
up to $1 million

Lula

Our customer service
team is always here to help