Careers
Grow with an exciting young startup
Startup Culture
Enjoy the perks of being involved in a high-growth startup. The fun, collaborative environment makes work seem a little less like work.
Flexible Schedule
We focus less on the amount of time you work and more on the work you get done.
Growth Potential
Join a company with limitless possibilities. Our employees grow as the company grows.
Technology Driven
Tech is the driving factor of what we do. Our team has adopted some of the newest tech to gain an advantage.
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Vice President of Product
Job description
Are you looking to join one of the KC’s Fastest growing companies? Check out Lula, recently named to the KC Business Journals “Fast 50” as the 3rd fastest growing company in Kansas City.
Lula is rapidly expanding and is seeking to add talented professionals to our growing team. Lula’s team embraces a fast-moving, high-energy environment dedicated to serving our customers and their needs first. We’re looking for competitive, tenacious, and driven individuals who are ready to embrace the incentives and rewards that come with success!
Responsibilities
– An entrepreneurial spirit with a demonstrated ability to be self-motivated and implement strategic product initiatives
– Fully participate with the management team in the formulation of product capabilities, objectives, and goals in the context of Lula’s mission and vision
– In collaboration with existing team departments co-create and drive solution/product development for existing and new lines of business, growth of current service lines, and Lula strategic imperatives
– Anticipate the evolution of future application and product needs by maintaining a forward-thinking orientation and a “product oriented” mindset
– Ability to lead and work directly with customer advisory groups and Lula’s UX design team to drive an incredible user experience and product adoption
– Responsible for enterprise application vision and strategy – create a clear, convincing application and product strategy that aligns to business priorities and objectives
– Utilize existing applications and technologies to deliver best in class products dedicated to furthering the mission and vision of Lula. Optimize application Ecosystem by recommending consolidations, replacements, or eliminations
– Cultivate relationships within the organization to ensure appropriate applications/products are providing proper solutions to business/patients
– Collaborate and apply market research to develop requirements that support strategy and product roadmap
– Report the status of projects and any deviations from stated timelines or quality. Highlight and (where possible) mitigate all potential risks, operational failures, time constraint problems, and extraordinary events that will negatively impact business
How we support you:
– A positive and inspiring team environment that offers support and camaraderie throughout your career
– Professional growth and internal promotion opportunities due to continuous organizational growth
– Mentors and leaders who are hands-on, encouraging, and genuinely care about your success and development
– Lula provides equal employment opportunities (EEO) to all employees and applicants for employment
Benefits
– Dental insurance
– Flexible schedule
– Health insurance
– Life insurance
– Paid time off
– Parental leave
– Vision insurance
Job requirements
To join our team, you’ll need:
– 10+ years product experience, ideally with experience in marketplaces or tech-enabled services with a real-world / services component
– 5+ years leading product teams: hiring, developing talent, and ideally as member of the leadership team
– Experience launching a new product from scratch – 0- >1 development
– Experience with build vs buy decisions / leveraging 3rd party tools
– Track-record of cross-functional collaboration and leading projects that deliver results via people that you do not directly manage
– Strong analytical and problem-solving skills, incl. ability to assess a situation by gathering facts and evaluating data
– Experience managing the full product management lifecycle including specification, development, test, and validation
– Working knowledge of data privacy and information security considerations
Compensation
– Pay: $150,000.00 – $175,000.00 per year
– Bonus programs
Schedule
– Day shift
– Monday to Friday
– No nights
– Weekend availability
Property Management Coordinator
Job description
Are you looking to join one of the KC’s Fastest growing companies?
Check out Lula, recently named to the KC Business Journals “Fast 50” as the 3rd fastest growing company in Kansas City! Lula is rapidly expanding into new markets and is seeking to add talented professionals to our growing team. Lula’s team embraces a fast-moving, high-energy environment dedicated to serving our customers and their needs first. To join this team, you will need to show a passion for helping our customer succeed on our platform, and a desire to grow your career and income. We’re looking for competitive, tenacious, and driven individuals who are ready to embrace the incentives and rewards that come with success!
Position
The Maintenance Coordinator is a high-level outward facing position that is one of the first lines of communication for Lula customers and service providers. This role is responsible to ensure that each provider, tenant and Property Manager is treated in a professional and friendly manner. This role will answer phone calls and respond to requests of those calls, coordinating follow up and follow through of our customer’s needs. This role is responsible for interacting with Lula customers, maintaining a friendly, positive, authentic and professional approach, while delivering consistent excellent customer service by utilizing an in-depth knowledge of company processes.
Responsibilities
· Provide in-house day-to-day support to our Property Managers, tenants and service providers, responding promptly to all inquiries
· Responsible for providing an exceptional service experience to multiple customers and maintaining all records in accordance with company policy
· Proactively addressing customer concerns with confidence while knowing when to escalate and partner with the leadership team
· Requires making and receiving phone calls and some email correspondence while problem solving
· Liaison between customers and service providers ensuring communication is used effectively to achieve accurate job follow-through
· Maintain a positive attitude with the added ability to overcome objections and hurdles while managing multiple priorities
· Actively and consistently supports all efforts to simplify and enhance the prospective customer experience
Requirements
· 3+ years of related experience (experience in property maintenance REQUIRED)
· A positive, solutions focused attitude
· Excellent verbal and written communication skills
· Effective prioritization, problem solving and time management skills
· Strong initiative to strive for continuous accuracy, quality, and timeliness of information
· Perform all essential job functions with or without reasonable accommodation
· To be able to work in a fast-paced, high-energy startup environment without being distracted
Lula has a positive collaborative environment. A few of our supportive benefits:
-A positive and inspiring team environment that offers support and camaraderie throughout your career
-Professional growth and internal promotion opportunities due to continuous organizational growth
-Mentors and leaders who are hands-on, encouraging, and genuinely care about your success and development
-Lula provides equal employment opportunities (EEO) to all employees and applicants for employment
Technical Skills
· Excel and Outlook required
· Proficient knowledge of web-based software platforms
Compensation
50-60K Annual Salary Range
Bonus programs
Benefits
100% Employer Covered Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Parental Leave
Job Type: Full-time
Schedule: Monday to Friday, Rotating Weekends
Work Remotely: No
Marketing Coordinator
Job description
Are you looking to join one of KC’s Fastest growing companies? Check out Lula, recently named to the KCBusiness Journal’s “Fast 50” as the 3rd fastest-growing company in Kansas City.
Lula is rapidly expanding into new markets and is seeking to add a Marketing Coordinator to our growing team. Lula’s team embraces a fast-moving, high-energy environment dedicated to serving our customers and their needs first.
We are looking for someone with an interest in learning more about marketing, customer relationships, and brand representation through all media outlets. This role could easily grow into a salaried position with multiple growth opportunities for the right person.
Position
The Marketing Coordinator will work closely with the Marketing Director to generate leads as well as create and facilitate our national brand presence through numerous media outlets and marketing avenues. This person will need to be a team player that enjoys collaborating and contributing to our quickly growing business.
Responsibilities
– Educate customers in the property management space through various types of media on our unique service to streamline their maintenance process
– Manage and maintain various marketing campaigns through email, social media, etc
– Develop a deep understanding of our customers, including goals, organization structure, decision-making processes, and pain-points
– Help oversee, organize, and facilitate events
– Work with the Marketing Director to improve SEO and continue to expand our unique brand through blog posts, SEO, and other organic channels
Requirements
To join our team, you’ll need the following:
– Marketing or journalism degrees and experience are welcome, but not required
– A positive, solutions-focused attitude
– Excellent verbal and written communication skills
– Effective prioritization, organization, and time management skills
– Ability to build and maintain effective relationships through strong interpersonal skills with an emphasis on relationship-building and consistent demonstration of solid professional judgment
– To be able to work in a fast-paced, high-energy startup environment
– Perform all essential job functions with or without reasonable accommodation
How we support you
– A positive and inspiring team environment that offers support and camaraderie throughout your career
– Professional growth and internal promotion opportunities due to continuous organizational growth
– Mentors and leaders who are hands-on, encouraging, and genuinely care about your success and development
– Lula provides equal employment opportunities (EEO) to all employees and applicants for employment
Job Type: Hourly, Full-time
Schedule: Monday to Friday
Work Location: Overland Park, KS
Work Remotely: No
Field Project Manager
Job description
Are you looking to join one of the KC’s Fastest growing companies? Check out Lula, recently named to the KC Business Journals “Fast 50” as the 3rdfastest growing company in Kansas City! Lula is rapidly expanding into new markets and is seeking to add talented professionals to our growing team. Lula’s team embraces a fast-moving, high-energy environment dedicated to serving our customers and their needs first. To join this team, you will need to show a passion for helping our customer succeed on our platform, and a desire to grow your career and income. We’re looking for competitive, tenacious, and driven individuals who are ready to embrace the incentives and rewards that come with success!
Experience & Requirements:
Lula is seeking a full-time employee to be part of our growing team. Applicants must be strongly experienced in rental property maintenance and turnover repairs, including but not limited to:
At least 3-5 years of relevant and well-rounded residential maintenance experience in the property management industry is a must.
Role Expectations:
Specific Duties:
Technical Skills
How we support you:
Compensation
Job Type: Full-time
Salary: $52,000.00 – $55,000.00 per year (w/ Bonus Opportunities)
Benefits:
Schedule:
Vendor Success Manager
Job description
Are you looking to join one of the KC’s Fastest growing companies? Check
out Lula, recently named to the KC Business Journals “Fast 50” as the 3rd
fastest growing company in Kansas City!
Lula is rapidly expanding into new markets and is seeking to add talented
professionals to our growing team. Lula’s team embraces a fast-moving,
high-energy environment dedicated to serving our customers and their
needs first.
To join this team, you will need to show a passion for helping our
customers succeed on our platform and a desire to grow your career and
income. We’re looking for competitive, tenacious, and driven individuals who
are ready to embrace the incentives and rewards that come with success!
Position:
The Vendor Success Manager will be responsible for maintaining Lula’s
community of skilled trade vendors throughout the U.S. In this position
candidates will be responsible for:
process.
skills.
What a typical day looks like:
unique value proposition.
are putting in service requests.
process to become a Lula approved provider.
person, phone and e-mail correspondence.
How we support you:
camaraderie throughout your career.
continuous organizational growth.
care about your success and development.
and applicants for employment.
To join our team, you’ll need:
timeliness of information.
interpersonal skills with emphasis on relationship-building and
consistent demonstration of solid professional judgment.
without being distracted.
Perform all essential job functions with or without reasonable
accommodation.
a related field.
Compensation
Job Type: Full-time
Salary: $55,000.00 – $65,000.00 per year (Bonus and Commission Opportunities)
Benefits:
Schedule:
8 hour shift
Day shift
Monday to Friday
Account Manager
Job description
Are you looking to join one of the KC’s Fastest growing companies? Check out Lula, recently named to the KC Business Journal “Fast 50” as the 3rd fastest growing company in Kansas City for the second straight year! Lula is rapidly expanding into new markets and is seeking to add talented professionals to our growing team.
Lula’s team embraces a fast-moving, high-energy environment dedicated to serving our customers and their needs first. To join this team, you must show a passion for helping our customers succeed on our platform and a desire to grow your career and income. We’re looking for competitive, tenacious, and driven individuals who are ready to embrace the incentives and rewards that come with success!
Take this fun survey to see how you fit into our Team here at Lula; We send you the results right away! https://go.apply.ci/s/qzG0H1J8ah
Position
As an Account Manager, you will serve as project manager for assigned Lula customers. You will own and manage customer projects end-to-end and will build strong customer relationships. You will serve as a trusted partner to your customers and to our sales team.
Responsibilities
- Drive continual product adoption and expansion of Lula’s solutions
- Monitor and manage customer’s jobs and proactively take care of any potential issues
- Monitor customer health, service utilization, and trends in customer spending while using data to drive proactive customer engagement
- Conduct training webinars for end users of Lula’s platform
- Develop and maintain an in-depth knowledge of Lula’s products and services
- Develop and maintain an in-depth knowledge of the property management industry
- Drive adoption of additional Lula products as they are released
- Provide in-house day-to-day support to our Property Managers
- Proactively address customer service concerns with confidence while knowing when to escalate and partner with the leadership team
- Maintain a positive attitude with the added ability to overcome objections and hurdles while managing multiple priorities
- Problem solve issues over the phone and via email
- Actively and consistently support all efforts to simplify and enhance the prospective customer experience
We’d love to chat if you have the following skills
- Experience managing relationships in the Single-Family Rental space
- 3-5 years of experience in sales, client relations, customer service, or a related field
- A positive, solutions-focused attitude
- Excellent verbal and written communication skills
- Ability to effectively manage time to maximize revenue
- Effective prioritization and time management skills
- Strong initiative to strive for continuous accuracy, quality, and timeliness of information
- Ability to build and maintain effective relationships through strong interpersonal skills with an emphasis on relationship-building and consistent demonstration of solid professional judgment
- To be able to work in a fast-paced, high-energy startup environment without being distracted
- Able to balance working independently while being part of a team
- Listen and talk on a phone headset/handset for up to 8 hours per day
- Perform all essential job functions with or without reasonable accommodation
- Ability to listen, earn trust, and consult with customers
- A dislike of doing things “the old way”
How We Support You
- A positive and inspiring team environment that offers support and camaraderie throughout your career
- Professional growth and internal promotion opportunities due to continuous organizational growth
- Mentors and leaders who are hands-on, encouraging, and genuinely care about your success and development
- Lula provides equal employment opportunities (EEO) to all employees and applicants for employment
Benefits
- Medical Insurance (100% Employer Paid)
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Time Off
Job Type: Full-time
Schedule: Monday to Friday
Work Location: Overland Park, Kansas
Work Remotely: No
Salary: Base salary $60,000 per year with a total target compensation (TTC) $70,000
Schedule:
- 8-hour shift
- Day shift
- Monday to Friday
Residential Plumber Job Description
Are you looking to join one of the KC’s Fastest growing companies?
Check out Lula, recently named to the KC Business Journals “Fast 50” as the 3rd fastest growing company in Kansas City! Lula is rapidly expanding into new markets and is seeking to add talented professionals to our growing team. Lula’s team embraces a fast-moving, high-energy environment dedicated to serving our customers and their needs first. To join this team, you will need to show a passion for helping our customer succeed on our platform, and a desire to grow your career and income. We’re looking for competitive, tenacious, and driven individuals who are ready to embrace the incentives and rewards that come with success!
Lula’s Core Values
- We are customer obsessed.
- We think differently.
- We hustle.
- We finish what we start.
- We care for one another.
Lula is looking for a Plumber to fill an immediate opening. Residential plumbing experience required and must be able to pass a background test. Must have a valid driver’s license and be willing to work a flexible schedule. You will be responsible for running drain cleaning service calls in the Kansas City and surrounding areas with flexible scheduling.
Experience & Requirements:
- Align with Lula’s Core Values.
- Positive attitude with desire to grow and improve.
- Complete plumbing repairs, maintenance, installations, and other related in-home, service calls for residential customers.
- Possesses all technical knowledge that demonstrates an understanding of all possible plumbing problems and how to solve them.
- Complete knowledge of all tools, equipment and materials needed to perform service on residential plumbing and all codes governing those services.
- Provides quality control and quality assurance for all jobs.
- Provide outstanding customer service.
- Precise documentation of work performed.
- Ability to interact and communicate with customers and office staff.
- Ability to work late and/or start early on occasion when needed.
- Valid driver’s license with acceptable driving record.
- Professional appearance required.
- Must be able to pass background check.
- Work alongside customer service representatives and dispatch team members to ensure the overall success of the business.
- Be familiar with technology and mobile field apps.
- Prefer if plumber has drain cleaning equipment but open to providing if needed.
Competencies
- Accurate troubleshooting and diagnostic skills.
- Ability to estimate jobs.
- Ability to provide options for repairs, replacements, and services.
- Discretion.
- Decision Making.
- Time Management.
- Thoroughness.
- Customer/Client Focus.
How we support you:
- A positive and inspiring team environment that offers support and camaraderie throughout your career.
- Professional growth and internal promotion opportunities due to continuous organizational growth.
- Mentors and leaders who are hands-on, encouraging, and genuinely care about your success and development.
- Lula provides equal employment opportunities (EEO) to all employees and applicants for employment.
Job Type: Full-time
Salary: $72,000.00 – $78,000.00 per year **Pay based on performance and experience – Experience is required, and Reliability is a must!
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid Time Off
- Parental Leave
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
Experience:
- Plumbing: 1 year required
- Driver’s License required
Ability to commute/relocate:
- Plumbing service calls in the Kansas City and surrounding areas with flexible scheduling required.
Residential Drain Cleaner
Job Desrciption
Job Desrciption
Are you looking to join one of the KC’s Fastest growing companies?
Check out Lula, recently named to the KC Business Journals “Fast 50” as the 3rd fastest growing company in Kansas City! Lula is rapidly expanding into new markets and is seeking to add talented professionals to our growing team. Lula’s team embraces a fast-moving, high-energy environment dedicated to serving our customers and their needs first. To join this team, you will need to show a passion for helping our customer succeed on our platform, and a desire to grow your career and income. We’re looking for competitive, tenacious,and driven individuals who are ready to embrace the incentives and rewards that come with success!
Lula’s Core Values
- We are customer obsessed.
- We think differently.
- We hustle.
- We finish what we start.
- We care for one another.
Lula is looking for a Plumber that specializes in drain cleaning to fill an immediate opening. Residential drain cleaning experience required and must be able to pass a background test. Must have a valid driver’s license and be willing to work a flexible schedule. You will be responsible for running drain cleaning service calls in the Kansas City and surrounding areas with flexible scheduling.
Experience & Requirements:
- Align with Lula’s Core Values.
- Positive attitude with desire to grow and improve.
- Performs/troubleshoots a variety of drain issues that include accurately diagnosing problems.
- Effectively recommends solutions.
- Possesses technical knowledge that demonstrates an understanding of all possible plumbing problems and how to solve them.
- Be proficient in cleaning drains.
- Ability to operate tools necessary to complete job.
- Provide outstanding customer service.
- Precise documentation of work performed.
- Ability to interact and communicate with customers and office staff.
- Ability to work late and/or start early on occasion when needed.
- Valid driver’s license with acceptable driving record.
- Professional appearance required.
- Must be able to pass background check.
- Work alongside customer service representatives and dispatch team members to ensure the overall success of the business.
- Be familiar with technology and mobile field apps.
- Prefer if plumber has drain cleaning equipment but open to providing if needed.
Competencies
- Accurate troubleshooting and diagnostic skills.
- Ability to estimate jobs.
- Ability to provide options for repairs, replacements and services.
- Discretion.
- Decision Making.
- Time Management.
- Thoroughness.
- Customer/Client Focus.
How we support you:
- A positive and inspiring team environment that offers support and camaraderie throughout your career.
- Professional growth and internal promotion opportunities due to continuous organizational growth.
- Mentors and leaders who are hands-on, encouraging, and genuinely care about your success and development.
- Lula provides equal employment opportunities (EEO) to all employees and applicants for employment.
Job Type: Full-time
Salary: $72,000.00 – $78,000.00 per year **Pay based on performance and experience – Experience is required, and Reliability is a must!
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid Time Off
- Parental Leave
Schedule:
- 8 hour shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
Experience:
- Plumbing/Drain Cleaning: 1 year required
- Driver’s License required
Ability to commute/relocate:
- Drain cleaning service calls in the Kansas City and surrounding areas with flexible scheduling required.
