Careers

Marketing Manager

Job description

Lula is seeking a Marketing Manager to play a key role to build a repeatable marketing engine that drives top-of-funnel demand and equips sales to win.
This role is ideal for a marketer who can move from strategy to execution quickly across digital campaigns, content, social media, events, and sales enablement.
You’ll shape campaign planning and performance, create customer-facing and sales-facing assets, and help define our positioning as we scale into new markets and release new products.
You’ll work directly with the Head of Marketing, collaborating closely with Sales and Product, and be supported by contractors as needed.

This is one of the most exciting times to join Lula, as we scale our customer base and launch new products to serve residential property managers nationwide.

Position Responsibilities

• Champion Lula’s brand across all channels
• Build and promote the reputation of our provider network and service experience through testimonials, stories, and social proof
• Support Lula’s content strategy, providing TOF, MOF, and BOF efforts to better capture and generate demand
• Plan and execute events and tradeshows, building a repeatable in-person experience tailored to each event
• Partner with Sales and Product teams to align messaging across the customer journey
• Collaborate with partners on co-marketing, webinars, and joint promotion
• Support go-to-market and positioning for key products: Core Boost, LuMi, and Foresight

Role Requirements

• 5+ years of marketing experience, ideally in a B2B SaaS or Proptech startup
• Proven success in both strategy and execution—across content, digital, email, social, and events
• Strong understanding of product and partner marketing in a sales-led, product-enabled environment
• Skilled in leveraging AI, marketing automation, CRM tools, and campaign analytics
• Exceptional ability to work cross-functionally with Sales, Product, and Design
• Hands-on creator who’s as comfortable writing copy and building campaigns as they are analyzing funnel performance
• Aligned with Lula’s core values: customer obsession, creativity, hustle, perseverance, and care for one another

Marketing Tech Stack

• Hubspot or Salesforce CRM
• Clarity and GA4 analytics
• AHREFs
• Canva
• ChatGPT, Perplexity, Claude, Gemini
• WordPress
• Microsoft 365

Lula has a positive, collaborative environment

A few of our supportive benefits:

• A positive and inspiring team environment that offers support and camaraderie
• Professional growth and internal promotion opportunities driven by company growth
• Mentors and leaders who are hands-on, encouraging, and genuinely care about your success
• Equal employment opportunities (EEO) for all employees and applicants

Schedule/Location

• Day shift, Monday – Friday
• Preferred in-office location in Overland Park, KS (open to remote for the right candidate)

Benefits

• Health, dental, and vision insurance
• Life insurance
• Paid time off
• Parental leave

Job Type

Full-time

Compensation

• Salary: $75,000 – $90,000 per year (plus bonus plan)
• Supplemental pay types: Company Bonus Plan

National Account Manager

Enterprise / Institutional Portfolios – Overland Park, KS | Full-Time

The Opportunity

Lula is redefining maintenance infrastructure for institutional single-family rental portfolios across the country. Recognized as one of Kansas City’s fastest-growing companies and ranked on the Inc. 5000 for three consecutive years, Lula has expanded into 50+ markets while building a technology-enabled maintenance platform serving some of the largest portfolios in the SFR space.

We are now hiring a National Account Manager to own and expand enterprise portfolios. This is not a ticket-management role. This is a strategic revenue and growth ownership role.

Your Mission

Retain and expand enterprise portfolios by increasing share of wallet and embedding Lula as core operational infrastructure. Success in this role means expansion-led retention across markets, programs, and executive stakeholders.

What You Will Own

Enterprise Portfolio Growth

• Drive measurable expansion across assigned institutional portfolios
• Increase share of wallet across maintenance programs
• Forecast and quantify expansion pipeline two quarters ahead
• Identify multi-market rollout opportunities
• Track GMV vs portfolio potential

Executive-Level Relationship Leadership

• Lead layered stakeholder engagement
• Build relationships beyond day-to-day operators
• Identify and engage economic buyers and executive sponsors
• Control the ROI narrative at the leadership level

Strategic Value Delivery

• Articulate cost transparency and trend analysis
• Present SLA and response-time improvements
• Benchmark performance across markets
• Align Lula’s roadmap with client business objectives
• Position Lula as operational infrastructure, not a vendor

Structured Expansion Motion

Drive portfolio embedding across:

• Make Ready programs
• Flat-Rate catalog standardization
• Seasonal maintenance programs
• New acquisitions / new doors
• Geographic market expansion

What “Great” Looks Like

• You think in portfolio math, not work orders
• You manage expansion like a forecasted pipeline
• You run executive QBRs that shape future strategy
• You quantify share-of-wallet growth
• You reduce reactive escalations through proactive alignment
• Your clients say, “Lula is critical to our operating model.”

Ideal Background

• 5+ years in Enterprise Account Management, Strategic Account Management, or Revenue Ownership roles
• Experience managing large, multi-market portfolios preferred
• Background in property management, maintenance, SaaS, or operational services strongly preferred
• Comfortable presenting to executive audiences
• Strong financial and data literacy (NRR, GMV, retention metrics)
• Experience owning renewals and expansion revenue
• Highly disciplined CRM habits
• Thrives in fast-paced, high-growth environments

Compensation

• Base Salary: $75,000
• Performance-based bonus tied to revenue and retention metrics

Why Lula?

• Recognized as one of Kansas City’s Top Fastest Growing Companies
• Ranked on the Inc. 5000 three consecutive years
• High-growth, high-ownership culture
• Clear revenue accountability and advancement path
• Opportunity to shape enterprise growth strategy nationally

If you’re ready to operate at the intersection of enterprise strategy, revenue growth, and operational infrastructure—we’d love to talk.

Property Management Coordinator

Job description

Are you looking to join one of the KC’s Fastest growing companies?

Check out Lula, recently named to the KC Business Journals “Fast 50” as the 3rd fastest growing company in Kansas City! Lula is rapidly expanding into new markets and is seeking to add talented professionals to our growing team. Lula’s team embraces a fast-moving, high-energy environment dedicated to serving our customers and their needs first. To join this team, you will need to show a passion for helping our customer succeed on our platform, and a desire to grow your career and income. We’re looking for competitive, tenacious, and driven individuals who are ready to embrace the incentives and rewards that come with success!

Position

The Maintenance Coordinator is a high-level outward facing position that is one of the first lines of communication for Lula customers and service providers. This role is responsible to ensure that each provider, tenant and Property Manager is treated in a professional and friendly manner. This role will answer phone calls and respond to requests of those calls, coordinating follow up and follow through of our customer’s needs. This role is responsible for interacting with Lula customers, maintaining a friendly, positive, authentic and professional approach, while delivering consistent excellent customer service by utilizing an in-depth knowledge of company processes.

Responsibilities

· Provide in-house day-to-day support to our Property Managers, tenants and service providers, responding promptly to all inquiries
· Responsible for providing an exceptional service experience to multiple customers and maintaining all records in accordance with company policy
· Proactively addressing customer concerns with confidence while knowing when to escalate and partner with the leadership team
· Requires making and receiving phone calls and some email correspondence while problem solving
· Liaison between customers and service providers ensuring communication is used effectively to achieve accurate job follow-through
· Maintain a positive attitude with the added ability to overcome objections and hurdles while managing multiple priorities
· Actively and consistently supports all efforts to simplify and enhance the prospective customer experience

Requirements

· 3+ years of related experience (experience in property maintenance REQUIRED)
· A positive, solutions focused attitude
· Excellent verbal and written communication skills
· Effective prioritization, problem solving and time management skills
· Strong initiative to strive for continuous accuracy, quality, and timeliness of information
· Perform all essential job functions with or without reasonable accommodation
· To be able to work in a fast-paced, high-energy startup environment without being distracted

Lula has a positive collaborative environment. A few of our supportive benefits:

-A positive and inspiring team environment that offers support and camaraderie throughout your career
-Professional growth and internal promotion opportunities due to continuous organizational growth
-Mentors and leaders who are hands-on, encouraging, and genuinely care about your success and development
-Lula provides equal employment opportunities (EEO) to all employees and applicants for employment

Technical Skills

· Excel and Outlook required
· Proficient knowledge of web-based software platforms

Compensation

50-60K Annual Salary Range
Bonus programs

Benefits

100% Employer Covered Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Time Off
Parental Leave

Job Type: Full-time
Schedule: Monday to Friday, Rotating Weekends
Work Remotely: No

Marketing Coordinator

Job description

Are you looking to join one of KC’s Fastest growing companies? Check out Lula, recently named to the KCBusiness Journal’s “Fast 50” as the 3rd fastest-growing company in Kansas City.
Lula is rapidly expanding into new markets and is seeking to add a Marketing Coordinator to our growing team. Lula’s team embraces a fast-moving, high-energy environment dedicated to serving our customers and their needs first.

We are looking for someone with an interest in learning more about marketing, customer relationships, and brand representation through all media outlets. This role could easily grow into a salaried position with multiple growth opportunities for the right person.

Position

The Marketing Coordinator will work closely with the Marketing Director to generate leads as well as create and facilitate our national brand presence through numerous media outlets and marketing avenues. This person will need to be a team player that enjoys collaborating and contributing to our quickly growing business.

Responsibilities

– Educate customers in the property management space through various types of media on our unique service to streamline their maintenance process
– Manage and maintain various marketing campaigns through email, social media, etc
– Develop a deep understanding of our customers, including goals, organization structure, decision-making processes, and pain-points
– Help oversee, organize, and facilitate events
– Work with the Marketing Director to improve SEO and continue to expand our unique brand through blog posts, SEO, and other organic channels

Requirements

To join our team, you’ll need the following:
– Marketing or journalism degrees and experience are welcome, but not required
– A positive, solutions-focused attitude
– Excellent verbal and written communication skills
– Effective prioritization, organization, and time management skills
– Ability to build and maintain effective relationships through strong interpersonal skills with an emphasis on relationship-building and consistent demonstration of solid professional judgment
– To be able to work in a fast-paced, high-energy startup environment
– Perform all essential job functions with or without reasonable accommodation

How we support you

– A positive and inspiring team environment that offers support and camaraderie throughout your career
– Professional growth and internal promotion opportunities due to continuous organizational growth
– Mentors and leaders who are hands-on, encouraging, and genuinely care about your success and development
– Lula provides equal employment opportunities (EEO) to all employees and applicants for employment

Job Type: Hourly, Full-time
Schedule: Monday to Friday
Work Location: Overland Park, KS
Work Remotely: No

Field Project Manager

Job description

Are you looking to join one of the KC’s Fastest growing companies? Check out Lula, recently named to the KC Business Journals “Fast 50” as the 3rdfastest growing company in Kansas City! Lula is rapidly expanding into new markets and is seeking to add talented professionals to our growing team. Lula’s team embraces a fast-moving, high-energy environment dedicated to serving our customers and their needs first. To join this team, you will need to show a passion for helping our customer succeed on our platform, and a desire to grow your career and income. We’re looking for competitive, tenacious, and driven individuals who are ready to embrace the incentives and rewards that come with success!

Experience & Requirements:

Lula is seeking a full-time employee to be part of our growing team. Applicants must be strongly experienced in rental property maintenance and turnover repairs, including but not limited to:

• Must be able to evaluate and estimate repairs related to flooring, painting, handyman repairs, drywall, and any other residence turnover related task.
• Understanding of maintenance in the residential rental space and cost ranges for a variety of services such as flooring, painting, handyman repairs, drywall, etc.
• Schedule and coordinate work with vendors, meeting timeline expectations.
• Must be able to properly scope and quote Make Readies between tenant occupancy and meet strict customer timelines for new resident move ins.
• Quality control inspections upon project completion is a must. This is where we separate ourselves from the competition.
• Communicate repair corrections with contractors upon completion of quality control/assurance inspections.
• Experience managing multiple vendors throughout the project lifespan required.
• Residential Property Maintenance experience required

At least 3-5 years of relevant and well-rounded residential maintenance experience in the property management industry is a must.

Role Expectations:

• Coordinating, compiling, and submitting detailed information for quotes.
• Provide complete and comprehensive estimates of all labor, material, and subcontractor costs associated with assigned repairs.
• The job function regularly exercises discretion, judgement, and communicates with crews.
• Requires analytical with excellent communication skills with both customer and vendor engagement.
• You will be expected to work in our local office located in Overland Park, KS and in the field throughout Kansas City.

Specific Duties:

• Serve as client-facing leaders, overseeing the day-to-day project relationships with our subcontractors and customers.
• Review, process, and close out jobs from our 3rd party contractors in an accurate and timely manner.
• Update notes daily on every project you have running in our job management program.
• Coordinate with subcontractors, tenants, and property managers to acquire relevant information.
• Keep track of all projects and bids that are under your guidance.

Technical Skills

• Proficient knowledge of web-based and mobile software platforms.
• Microsoft Excel and Outlook experience is required.

How we support you:

• A positive and inspiring team environment that offers support and camaraderie throughout your career.
• Professional growth and internal promotion opportunities due to continuous organizational growth.
• Mentors and leaders who are hands-on, encouraging, and genuinely care about your success and development.
• Lula provides equal employment opportunities (EEO) to all employees and applicants for employment.

Compensation

Job Type: Full-time
Salary: $52,000.00 – $55,000.00 per year (w/ Bonus Opportunities)

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
• Paid Parental Leave

Schedule:

• Day Shift
• Monday to Friday
• Weekend Availability

Provider Success Representative

Job description

Are you looking to join one of the KC’s Fastest growing companies?

Check out Lula, recently named to the KC Business Journals “Fast 50” as the 3rd fastest growing company in Kansas City! Lula is rapidly expanding into new markets and is seeking to add talented professionals to our growing team. Lula’s team embraces a fast-moving, high-energy environment dedicated to serving our customers and their needs first. To join this team, you will need to show a passion for helping our customer succeed on our platform, and a desire to grow your career and income. We’re looking for competitive, tenacious, and driven individuals who are ready to embrace the incentives and rewards that come with success!

Position

The Provider Success Representative will be responsible for maintaining Lula’s community of skilled trade vendors throughout the U.S. In this position candidates will be responsible for:
· Contact Service Providers via phone (nationwide) to discuss Lula’s unique value proposition.
· Responsible for providing an exceptional service experience to multiple customers and maintaining all records in accordance with company policy.
· Use data on service provider accounts to distribute work to the most qualified pros and to identify opportunity areas within the markets you manage.
· Educate service providers on how to engage with the consumers who are putting in service requests.
· Effectively guide service providers through the vetting and onboarding process to become a Lula approved provider.
· Maintain open lines of communication with providers including in-person, phone and e-mail correspondence.

Requirements

• A positive, solutions focused attitude
• Excellent verbal and written communication skills
• Effective prioritization and time management skills
• Strong initiative to strive for continuous accuracy, quality, and timeliness of information
• Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgment
• Ability to work in a fast-paced, high-energy startup environment without being distracted
• Balance working independently while being part of a team
• Perform all essential job functions with or without reasonable accommodation
• 1 – 3 years of experience in sales, client relations, customer service or a related field

Lula has a positive collaborative environment. A few of our supportive benefits:

• A positive and inspiring team environment that offers support and camaraderie throughout your career
• Professional growth and internal promotion opportunities due to continuous organizational growth
• Mentors and leaders who are hands-on, encouraging, and genuinely care about your success and development
• Lula provides equal employment opportunities (EEO) to all employees and applicants for employment

Technical Skills

• Excel and Outlook required
• Proficient knowledge of web-based software platforms

Compensation

• 55-65K Annual Salary Range
• Bonus programs

Benefits

• 100% Employer Covered Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off
• Parental Leave
• Job Type: Full-time
• Schedule: Monday to Friday, Rotating Weekends
• Work Remotely: No