Careers

Property Management Coordinator

Job description

Are you looking to join one of the KC’s Fastest growing companies? Check out Lula, recently named to the KC Business Journals “Fast 50” as the 3rd fastest growing company in Kansas City!

Check out Lula, recently named to the KC Business Journals “Fast 50” as the 3rd fastest growing company in Kansas City! Lula is rapidly expanding into new markets and is seeking to add talented professionals to our growing team. Lula’s team embraces a fast-moving, high-energy environment dedicated to serving our customers and their needs first. To join this team, you will need to show a passion for helping our customer succeed on our platform, and a desire to grow your career and income. We’re looking for competitive, tenacious, and driven individuals who are ready to embrace the incentives and rewards that come with success!

Position

The Property Management Coordinator is a high-level outward facing position that is one of the first lines of communication for Lula customers and service providers. This role is responsible to ensure that each provider, tenant and Property Manager is treated in a professional and friendly manner. This role will answer phone calls and respond to requests of those calls, coordinating follow up and follow through of our customer’s needs. This role is responsible for interacting with Lula customers, maintaining a friendly, positive, authentic and professional approach, while delivering consistent excellent customer service by utilizing an in-depth knowledge of company processes.

Responsibilities

· Provide in-house day-to-day support to our Property Managers, tenants and service providers, responding promptly to all inquiries
· Responsible for providing an exceptional service experience to multiple customers and maintaining all records in accordance with company policy
· Proactively addressing customer concerns with confidence while knowing when to escalate and partner with the leadership team
· Requires making and receiving phone calls and some email correspondence while problem solving
· Liaison between customers and service providers ensuring communication is used effectively to achieve accurate job follow-through
· Maintain a positive attitude with the added ability to overcome objections and hurdles while managing multiple priorities
· Actively and consistently supports all efforts to simplify and enhance the prospective customer experience

Requirements

· 3+ years of related experience (experience in property maintenance preferred)
· A positive, solutions focused attitude
· Excellent verbal and written communication skills
· Effective prioritization, problem solving and time management skills
· Strong initiative to strive for continuous accuracy, quality, and timeliness of information
· Perform all essential job functions with or without reasonable accommodation
· To be able to work in a fast-paced, high-energy startup environment without being distracted

How we support you

-A positive and inspiring team environment that offers support and camaraderie throughout your career
-Professional growth and internal promotion opportunities due to continuous organizational growth
-Mentors and leaders who are hands-on, encouraging, and genuinely care about your success and development
-Lula provides equal employment opportunities (EEO) to all employees and applicants for employment

Compensation

55-60K Annual Salary Range
Bonus programs

Benefits

100% Employer Covered Medical Insurance
Dental Insurance
Vision Insurance
Paid Time Off

Job Type: Full-time
Schedule: Monday to Friday
Work Location: Various locations
Work Remotely: No

Marketing Coordinator

Job description

Are you looking to join one of KC’s Fastest growing companies? Check out Lula, recently named to the KCBusiness Journal’s “Fast 50” as the 3rd fastest-growing company in Kansas City.
Lula is rapidly expanding into new markets and is seeking to add a Marketing Coordinator to our growing team. Lula’s team embraces a fast-moving, high-energy environment dedicated to serving our customers and their needs first.

We are looking for someone with an interest in learning more about marketing, customer relationships, and brand representation through all media outlets. This role could easily grow into a salaried position with multiple growth opportunities for the right person.

Position

The Marketing Coordinator will work closely with the Marketing Director to generate leads as well as create and facilitate our national brand presence through numerous media outlets and marketing avenues. This person will need to be a team player that enjoys collaborating and contributing to our quickly growing business.

Responsibilities

– Educate customers in the property management space through various types of media on our unique service to streamline their maintenance process
– Manage and maintain various marketing campaigns through email, social media, etc
– Develop a deep understanding of our customers, including goals, organization structure, decision-making processes, and pain-points
– Help oversee, organize, and facilitate events
– Work with the Marketing Director to improve SEO and continue to expand our unique brand through blog posts, SEO, and other organic channels

Requirements

To join our team, you’ll need the following:
– Marketing or journalism degrees and experience are welcome, but not required
– A positive, solutions-focused attitude
– Excellent verbal and written communication skills
– Effective prioritization, organization, and time management skills
– Ability to build and maintain effective relationships through strong interpersonal skills with an emphasis on relationship-building and consistent demonstration of solid professional judgment
– To be able to work in a fast-paced, high-energy startup environment
– Perform all essential job functions with or without reasonable accommodation

How we support you

– A positive and inspiring team environment that offers support and camaraderie throughout your career
– Professional growth and internal promotion opportunities due to continuous organizational growth
– Mentors and leaders who are hands-on, encouraging, and genuinely care about your success and development
– Lula provides equal employment opportunities (EEO) to all employees and applicants for employment

Job Type: Hourly, Full-time
Schedule: Monday to Friday
Work Location: Overland Park, KS
Work Remotely: No

Director of Vendor Success

Job description

Are you looking to join one of the KC’s Fastest growing companies? Check out Lula, recently named to the KC Business Journals “Fast 50” as the 3rd fastest growing company in Kansas City!

Lula is rapidly expanding into new markets and is seeking to add talented professionals to our growing team. Lula’s team embraces a fast-moving, high-energy environment dedicated to serving our customers and their needs first. To join this team, you will need to show a passion for helping our customers succeed on our platform and a desire to grow your career and income. We’re looking for competitive, tenacious, and driven individuals who are ready to embrace the incentives and rewards that come with success!

Position

The Director of Vendor Success will be responsible for managing Lula’s Vendor Success team. This role will be responsible for the department’s overall success and will bring value through client communication and strategic recommendations. This role will analyze results and make strategic action plans in consultation with the Management Team. This role will be responsible for leading our Vendor Success team nationwide while partnering closely with all teams on communication needs, standard operating procedures, reporting requirements, KPI attainment, compliance, and measurement.

Responsibilities

-The ideal candidate will be responsible for overseeing the Vendor Success team’s daily operations and department strategies
-Nurture strong relationships with senior client stakeholders to develop vendor specific value propositions, positioning the company as a preferred partner
-Inform company’s value proposition, best practices and perspectives to our clients, vendors and our industry peers via events, webinars, and other direct communications channels
-Partner effectively with multiple internal stakeholders to support vendor acquisition efforts
-Managing, training and coaching our Vendor Success Team while developing strategy and monitoring and reporting team KPI’s

Requirements

To join our team, you’ll need the following:
-7+ years of experience in vendor or sales management (preferably in the property maintenance or property management space)
-Must be able to pass background and drug screening
-Must be able to work in a fast-paced environment
-Ability to collaborate with different types of vendors
-Ability to work independently and make sound decisions
-Well-developed interpersonal skills and excellent communication skills, both oral and written
-Able to identify, analyze and resolve problems
-Strong quantitative analysis skills and use of data to make decisions and to influence others;
-Willing and eager to roll up your sleeves and get to know the business at the lowest level of detail
-Experience performance managing, coaching, and improving the metrics of external-facing teams

How we support you

– A positive and inspiring team environment that offers support and camaraderie throughout your career
– Professional growth and internal promotion opportunities due to continuous organizational growth
– Mentors and leaders who are hands-on, encouraging, and genuinely care about your success and development
– Lula provides equal employment opportunities (EEO) to all employees and applicants for employment

Job Type: Salary, Full-time
Pay: $100,000.00 – $110,000.00 per year with bonus opportunities
Schedule: Monday to Friday
Work Location: Overland Park, KS