Lula is an on-demand maintenance solution for residential property managers that reduces time coordinating maintenance by 65% and increasing profitability for owners. With 24/7 scheduling and fully-vetted vendors, Lula guarantees to make your job easier. We are offering Lula’s platform at no cost for NARPM members.
Rental Property Maintenance
Works with Your Existing Property Management Software
Why Customers Love Lula
Your tenants will experience a streamlined maintenance process like never before. Lula contacts the tenant and handles
the entire scheduling and coordination process within 10 minutes of receiving a work order.Reduce your time spent on
maintenance by 60%, and improve your tenant experience.
What Our Customers Say
Diverse Remodeling Maintenance
11:55 26 Jun 22
We have been a provider for Lula for almost a year and the experience has been great. The Lula company and the staff has been true to their word as far as making sure us as a vendor have what we need to get the jobs done. When the jobs are complete... Lula payouts are quicker then any other company that we have worked with. They are always available and reachable for any communication needs which makes it easier to successfully complete work orders. We would definitely recommend Lula.read more
Skip
00:11 24 Jun 22
I'm a handyman and as a Lula Pro who is actually semi-retired I'm really enjoying myself! The app makes it extremely easy to choose the jobs I want in the location that I want and the time frame that I want. It even reminds me when I have job... upcoming! Once the job is completed I generally get paid within 2 to 3 days straight to my bank. If there's a communication issue with a tenant, Lula support is always ready to step in and take care of that as well.No buying bogus leads, no making two to three trips to the client to quote. Everything is extremely streamlined. Kudos to the Lula team!read more
Terry Jones
14:36 23 Jun 22
My experience was excellent !!!All my questions were answered with kindness. He was very professional and very respectful. He made sure the air was up and going in a timely manner. I can not Thank him enough. Sitting in a 90 degree house is no joke... and he came right in and made sure I had air right away. I am extremely grateful for that. Please tell him again Thank you and keep up the amazing job.Thank you ALL for everything !!!!read more
Tom Foley
22:37 22 Jun 22
Lula pays quickly, and most importantly, consistently they allow you to set your own pricing rates on the Lula dashboard. I am excited to continue working with Lula!Being a Lula provider has been a great experience for me.The platform is easy to... navigate there are several different options for each job but if there's any confusion their customer support is excellent, they always answer the phone which is a huge bonus!!!Lula provides me REAL jobs, NOT leads, and I can take them at my convenience.I'm really happy with the companyread more
4E Texas
20:29 17 Jun 22
Lula is a great place to work. They supply the leads and you schedule the ones that you want and when it fits your schedule. You set your own pricing and they are quick to pay. Turnaround time usually 3 days right into your bank. There is always... someone there to help if you need it. Working with Lula has been great for business.read more
Janita Nunn
14:23 17 Jun 22
I had a great experience with this company. I had my oven go out and they responded really quickly and provided me response via text and email as well. The technician who came out was very professional and was able to get me on the schedule as... quickly as possible. I thank them for coming and providing great service.read more
Luke Kohl
00:18 08 Jun 22
Lula is a brilliant platform that provides tremendous service and value to property management companies and landlords. Instead of employing one or a couple of handymen full-time, you can now have ON-DEMAND Maintenance Team dedicated to each of your... tenants needs when you need them at the right price. I highly recommend Lula for your home or rental's repair needs.read more
Richard Phillips
00:13 01 Jun 22
Our service tech Andre was as polite and professional as could be. He repaired our ice maker in minimal time. It was so nice to work with someone who actually knew what he was doing. Our experiences with Lula have been good for the soul.
Courtney Williams
20:22 31 May 22
Lula and the people who work for them are amazing. They do a great job on repairs. They come out see the problem instantly. They even make me aware of other problems they see while here on call. They even take it upon themselves to put a work order... in with my rental company. They are the only plus side to my property rental company. Great job Lula and the hard workers you have!!read more
Alanna Pahnke
22:40 27 May 22
After a couple hiccups with getting Pros scheduled early on, the Lula team really stepped up to make sure our issues were addressed!Tim was a great Pro who was able to tackle all of our remaining issues in one, efficient visit, even coming out on... a holiday weekend to fix our electrical issues. He was also helpful at explaining what he was doing and very communicative from start to finish. Thank you!read more
Holly Mckee
22:19 14 May 22
Oh my gosh thank you!!!!!!!! I was finally told something is definitely wrong. I had another company that came out 3 times and every single time they came they just glanced at it and said nothing was wrong but Ron came in and immediately noticed... everything wrong! He even got down and took stuff a part and really honestly looked into the issue! Thank you for taking care of me when those other people would not! Nice to know I won’t be dying of heat in this Texas summer weather! Thank you so much!!!!!!read more
Aharwan Yasharahla
19:37 05 Apr 22
Third party maintenance for tenants. Even if you personally pay for a service this company will not provide a receipt or invoice directly but instead direct you to your property manager. Easily allowing property manager to upcharge. The lack of... integrity certain businesses are allowed to operate with is appalling. If your property manager is going to make you pay personally. Find a different maintenance company.read more
Melissa Shearer
19:51 16 Mar 22
Working with Lula has been a game changer for our company! We are a mid-sized property management company & vendor/tenant communication can definitely be a pain point, but not with Lula. The ease & efficiency of their partner dashboard gives... real-time stats for all job dispatched, plus our current time from work request to schedule is 4 minutes!! This not only makes us happy but our Residents as well (our current Tenant Satisfaction rating with Lula is 5 stars. Invoices & quotes are submitted timely and always include photos of the before & after which our owners love! If there is ever an issue the team is ready, willing & able to make sure it is taken care of.If you are looking for a great maintenance partner, look no further Lula is your answer!read more
Chelsey Trautloff
18:32 20 Jan 22
Jason fit me into his busy schedule this afternoon and was super helpful and kind finding/fixing my water leak issue. Super awesome guy! Much appreciated!
Addis Sharpe
22:10 13 Nov 21
At first, Lula handled repair scheduling professionally and fast. Then they failed to answer calls or texts, tech was no show, long wait time for repairs (a month) just to name a few. There were mistakes made by every tech that came to our home. The... shower handle was very loose in the master bathroom. It was so loose that I could move the head of shower with the handle. The tech tightened it so much that I couldn’t get hot water. Luckily he came back out the next day to fix it. We had a leak from an upstairs bathroom that caused damage to ceiling. One of the techs spray-painted the stain. He did not prep properly so spray paint went everywhere in our home. The infuriating part is that it got all over my baby’s toys and food area. I didn’t complain about past errors because the techs were nice and willing to fix mistakes. The last repair we got was the worst. A repair that was suppose to be scheduled/ repaired in a week took 15 days. The repair was to fix damage/ remove mold from ceiling caused by a toilet leak before we moved into home. At first he wanted to just paint over it until I indicated that there was mold. When he came to our home I had to ask for him to put a mask (every tech I had to ask to put mask on) on as my household is high risk. After cutting some of the ceiling he told me there was no mold but once he started cutting more he did find mold. He prepped by putting a blanket down on the floor but that did not stop by our home being covered in a layer of drywall. After he removed drywall he rubbed goof off paint spatter remover on the floor joyce... to remove mold. While he made repairs he told me the mold we had is nothing compared to what he has seen. I stated that because of asthma any amount of mold affects us. He told me that at that point I should just trust God to protect us! An hour into the repair my SO and his brother entered the house and looked at work. Both of them work in infrastructure questioned if the mold was handled appropriately and how he planned on putting drywall up with the cuts made. He got defensive and rude upon appropriate questions. He stated that they had no right to question his work and that he had more experience than anyone. He then stated that we would need to find someone else to complete repairs. He left so quickly that he left his tools here that still have not been picked up despite being almost 20 days now. I still have a hole in ceiling needing repair. Overall he was unprofessional, unpunctual, assertive. I would not recommend getting any repairs done by this company !read more
One Stop Property Management Billing
19:19 25 May 21
There are truly not enough words to express our gratitude to not only thank the company in whole, but the individual employees. They are always ready to help in an extremely fast manner with true efficiency. They have gone out of their way to help... and address everything so effortlessly. To find a company that provides such a variety of services/vendors at such a reasonable price is truly a rare find. If you are located anywhere around the KC area and beyond reach out for any services, you will not be disappointed. They also offer a wonderful online portal that you can access at any given time to see the status of work orders with complete details.read more
Erik Heintz
21:54 29 Mar 21
If you are having any trouble with maintenance or finding the right contractor to help with any home or investment property repairs, Lula Smarter Home Maintenance is the answer to all your problems. They have licensed and insured Pro's to help with... just about any home repair. Professional repairs, great communication with owners and or tenants, every repair is documented and the work is warrantied. My Property Management maintenance has never been handled better or more streamlined due to their incredibly processes and protocols. Highly recommended.read more
Keely Richardson
20:31 04 Mar 21
I work for a property management company in Olathe at Ad Astra Realty and we very much enjoy working with Lula! They are great at communication through the whole team! They complete work very quickly and for reasonable pricing. Their techs are... thorough and take photos which are attached to the invoices. Their descriptions are clear and informative. Thank you for everything you do!!read more
Ali Laub
19:35 10 Nov 20
I'm a Maintenance Manager for a property management company here in KC and have been using Lula now for a few months. At first I used them mostly for larger, bid jobs but always was pleased with the fast turnaround, pricing and professionalism.... After learning more about their business model and the types of services they offer, I'm blown away. I now use them for everything from gutter cleanings, to new roofs, to complete rehabs. Lance, Bo & Josh are all amazing at communicating with us & the owner/tenant and are always there to clarify or answer any of my million questions that pop up. I would HIGHLY recommend using Lula for pretty much anything you can think of! They've made my life more simple and streamlined, which has been a huge relief!read more
Patricia Webb
18:39 06 Nov 20
Adding Lula to our vendor base was a great decision. They are honest, upfront, easy to work with, and all their techs have done a fantastic job for us. We look forward to continuing to use them for many years to come with our rentals. Thanks for... always taking care of our tenants!read more
Jennifer Shipman
03:00 03 Sep 20
I have worked closely with Lula over the last few months and their job performance has been nothing short of amazing. I trust their techs on any one of my houses. They are courteous , professional ON TIME and extremely reliable. Their job... completion information is top notch and bills are timely and fairly priced. I give them 5 stars and will continue to sing their praises.Jenny Shipman - Regional Manager / Broker AssociateHomeRiver Group, LLC - Kansas Cityread more
Benefits of Using Lula
High-Quality Vendor Network
Lula has a vast network of pre-qualified vendors that have been fully-vetted to ensure quality work. Property managers can utilize this network when submitting work orders to Lula and all work comes with Lula’s 30-day guarantee!
Lula Handles 24/7 Scheduling
When property managers submit a work order, the tenant receives a text message from Lula within minutes, requesting their availability. Once we hear back, our system automatically sends out this scheduled work order to Lula approved contractors in that area.
Most Affordable, Available Pros
Since Lula allows vendors to define their own pricing, the work orders send to the most affordable pros first. This guarantees that each work order is getting scheduled with the cheapest available pro possible.
Real-Time Job Visibility
The dashboard gives managers full insight into the maintenance going on at their properties, throughout the life of each job. With real-time updates, you’ll never be guessing what the status is with work orders you have with Lula.
65%
Decreased Wasted Time
89%
Improved Tenant Satisfaction
100%
30-Day Guarantee on Work
Wide Range of Services
Make-Ready
Painting
HVAC
Plumbing
Handyman
House Cleaning
Lawn Care
Carpet Cleaning
Pest Control
Resurfacing
Clean-outs
Preventative Maintenance
Electrical
Junk Removal
