PROPERTY MAINTENANCE
Property Maintenance, Fully Coordinated
From the first resident request to the completed job, Lula coordinates vetted, licensed pros through one platform. LuMi handles intake and triage, so your team can stop chasing work orders and get back to running the portfolio.
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Resolved
WHY LULA
Why Property Managers Choose Lula
One platform that takes maintenance off your team’s plate and keeps residents happy.
Save your team’s time
Routine coordination, intake, and follow-up run automatically, so your coordinators focus on the work that grows the business.
Control your maintenance spend
Transparent, flat-rate work and clear scope before a job starts mean no surprise invoices.
Keep residents satisfied
Faster response times and real-time updates turn maintenance from a complaint driver into a retention lever.
See every job in real time
Notes, photos, status, and invoices live in one place, for every request, start to finish.
Scale without adding headcount
The platform absorbs volume as your door count grows, so operations keep pace without new hires.
HOW IT WORKS
From Request to Resolved, on One Platform
Four steps, fully coordinated, so nothing falls through the cracks.
A request comes in
Residents and your team submit requests around the clock, by web, text, or phone. LuMi captures and logs every one.
LuMi triages it
Each request is assessed, categorized, and matched to the right professional, with clear scope and pricing set before any work begins.
A vetted pro completes the work
Licensed, insured professionals from the Lula Pro Network handle the job, logging photos and notes along the way.
One invoice, full visibility
Track each job end to end and settle completed work as a single line item. No subscription, no setup fee.
THE LULA PRO NETWORK
9,000+ Vetted Pros, Ready When You Need Them
Every professional in the network is licensed, insured, and background-checked before they take a single job. Coverage spans 50+ markets and the trades property managers rely on most, from plumbing and electrical to HVAC, appliances, and turns.
WHAT WE FIX
Repair and Maintenance Services
Around 40 services from vetted, licensed professionals, across every trade your portfolio relies on.
Handyman
Handymen with broad skill sets to help with the smaller resident work orders.
Plumbing
Affordable plumbing professionals available when you need them.
Appliance Repair
Certified technicians trained to service all of your resident’s appliances.
Electrical
Electrical experts eager to help out with all of your electrical needs.
Heating & Cooling
Licensed HVAC technicians trained to service every heating and cooling need.
Water Heater
Water heater repair and replacement services from licensed technicians.
Other Services
Decks
Door Repair
Drain Cleaning
Dryer Vent Cleaning
Drywall Repair
Duct Cleaning
Fences
Flooring*
Garage Door Repair
Gutter Cleaning
Home Cleaning*
HVAC Tune-Up
Junk Removal
Make Ready*
Painting
Pest Control
Power Washing
Roofing
Sewer & Septic Tanks
Siding
Tree Trimming & Removal
Water Extraction
*Service is only offered in select markets.
Works with Any Software
Our maintenance coordination works with all property management software. We work within your process so you can seamlessly insert Lula into your maintenance strategy.
THE PLATFORM
Everything You Need to Run Maintenance in One Place
From AI-assisted intake to around-the-clock coverage, the tools your team needs come built in.
Also included
✓Two-way PMS integrations
✓Flat-rate catalog
✓Automated scheduling and dispatch
✓Fast Pay for your pros
✓Real-time tracking with photos and notes
COVERAGE
Consistent Pricing Across Markets
Flat-rate pricing is available across Lula’s service footprint. Even when labor and material costs vary by region, pricing stays predictable for your portfolio.
Austin
Baltimore
Birmingham
Boston
Charleston
Charlotte
Chattanooga
Cincinnati
Cleveland
Colorado Springs
Columbus
Dallas
Dayton
Denver
Fayetteville
Fort Lauderdale
Fort Myers
Fort Worth
Greenville
Houston
Huntsville
Indianapolis
Jacksonville
Kansas City
Las Vegas
Los Angeles
Louisville
Memphis
Miami
Minneapolis
Montgomery
Nashville
Oklahoma City
Orange County
Orlando
Phoenix
Raleigh-Durham
Riverside
Sacramento
Salt Lake City
San Antonio
San Bernardino
San Diego
Seattle
St. Louis
St. Petersburg
Tallahassee
Tampa
Temple
Tulsa
Tuscaloosa
Waco
Washington DC
Wilmington
Winston-Salem
If you don’t see your city, let us know. We are expanding service coverage on an ongoing basis.
WHY LULA
Why Property Managers Trust Lula
- Supporting 350,000+ rental properties
- Backed by 9,000+ vetted service pros
- Seamless integrations with leading PMS platforms
- 15,000+ five-star resident reviews
- #1 fastest-growing company in Kansas City (Ingram’s Magazine)
- 3-time Inc. 5000 honoree
FAQ
