How property managers run maintenance with Lula
Property management companies share how they use Lula to coordinate work orders, schedule seasonal work at volume, and keep owners and residents in the loop.
15,000+
five-star resident reviews on completed Lula jobs
350,000+
Properties maintained
9,000+
Vetted Pros
50+
US markets covered
Works with
AppFolioBuildiumRent ManagerRentvine
Maintenance at scaleHow Renters Warehouse scaled maintenance without losing control
Renters Warehouse is a national residential real estate platform managing about 10,000 corporate doors across 21 markets. As they scaled toward a national footprint, Lula became the engine for their maintenance operation.
- Automation replaced manual routing, so internal teams shifted their focus from logistics to exceptions
- Technician arrival times and time on site, visible to leadership for the first time
- Seasonal HVAC tune-ups and winterizations standardized across 21 markets
“Lula gave us insights we didn’t have before around key aspects of a work order, like tech on-site time, arrival times, and how long it’s been with a vendor.”
Josh Zupfer, VP of Portfolio Services, Renters Warehouse
HVAC tune-upsHow Mackie Martin scheduled 105 HVAC tune-ups overnight
William runs maintenance alone for about 220 high-end homes in Phoenix’s Paradise Valley and Arcadia neighborhoods. For three years, Lula’s maintenance coordination has handled the company’s twice-yearly HVAC tune-ups.
- 165 tune-ups sent at 1 p.m. and 105 scheduled by the next morning
- Photo invoices with the unit’s age that turn into owner health reports
- Work order prices about 20% below local market rates, from Mackie Martin’s own six-month review of every job
“I would absolutely recommend them. Our work orders are unique. Lula was able to actually handle all of it. It’ll save your maintenance coordinator a lot of time and a lot of calls.”
William, Maintenance Supervisor, Mackie Martin
Has Lula changed how your team runs maintenance? We’d like to feature your story. Tell your Account Manager and we’ll be in touch.
Explore Lula
Maintenance services you can hand off to Lula
Pick the part of your maintenance operation you want off your team’s plate.
Maintenance coordinationLula coordinates every work order from request to invoice, dispatching vetted Pros and keeping residents updated.Learn more →
Flat-Rate MaintenanceSet prices on common repairs and replacements, so you know the cost before the work starts.Learn more →
Make-ReadyCoordinated unit turns between residents, scoped and scheduled by Lula.Learn more →
After-hours maintenanceEmergency requests handled outside business hours, so residents aren’t left waiting until morning.Learn more →
Resident reviews
The people who live there rate the work
Residents review completed jobs on Lula’s public Google profile, so property managers can see how the work landed.
“This company communicates really well and schedules and completes repairs very fast. I submitted my work order this morning and my repair was completed by 2pm. Travis was professional, knowledgeable, and quick. Thanks again!”
Jordan R., resident, general repair
See what Lula would change in your portfolio
Tell us about your doors, your markets and the work orders that eat your week. We’ll show you how Lula would handle them.
