RESIDENT & PM REVIEWS
What Residents and Property Managers Say About Lula
Real reviews from the people Lula works with every day, across plumbing, HVAC, electrical, appliances, and general repairs. Unedited beyond names shortened for privacy.
15,000+ five-star resident reviews
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“Submitted my work order this morning and my repair was completed by 2pm.”
Jordan R. · Resident
IN THEIR WORDS
Reviews From Real Lula Jobs
Verified reviews from residents and property managers, pulled from our public Google profile.
Plumbing
Electrical
Appliances
Remodels
General Repairs
“This company communicates really well and schedules and completes repairs very fast. I submitted my work order this morning and my repair was completed by 2pm. Travis was professional, knowledgeable, and quick. Thanks again!”
Jordan R.
General repair · Resident
“Our AC went out and the company was very quick to get us on the schedule. They were able to send a technician out by the next morning, which we really appreciated. The technician was professional and knowledgeable.”
Julie Y.
HVAC · Resident
“Great experience. Fixed my leak and prevented a flood at my apartment promptly, even though it was a holiday. Great service and kind, thank you.”
Lex R.
Plumbing · Resident
“Central air was fixed one day after it quit working. The tech was friendly and professional, fixed the issue and replaced my furnace filter. He also checked the pilot light on my water heater, as this is a new apartment for me. Excellent service, I’m very happy.”
Stephen Y.
HVAC · Resident
“Great job, fixed my AC in 3 hours.”
Delilah G.
HVAC · Resident
“Fantastic response time. Our problem was resolved.”
Kathy Z.
General repair · Resident
“The Lula repair man that replaced my garbage disposal was on time, very professional, and did the job fast. I would definitely recommend Lula if you want the job done right the first time.”
Penny W.
Appliance · Resident
“Our technician Prentice was extremely knowledgeable and helped to assess all areas of concern. His thorough attention to detail was appreciated, and he took great care to advise on preventative care of the AC unit. Highly recommend, and quick to provide service!”
Rachel K.
HVAC · Resident
“He arrived when he said he would, found the problem and what caused the sparks coming out of my ceiling fan. He even got another fan and replaced it the next day as promised. He answered all my questions and was very kind and patient. I would recommend him and use his services again.”
Sueellen H.
Electrical · Resident
“Aaron and Gustavo were prompt, professional, knowledgeable, and made me feel completely safe in my home again. They started with troubleshooting, quickly found the problems, and returned it to operational state. I was alerted via text along the way.”
Keashawn C.
General repair · Resident
“Antwan and Bill did an amazing job on my basement. The rooms turned out absolutely beautiful. They both stayed late several nights to get the work done. Both men are polite, very nice, and considerate. I would recommend them to anyone.”
Debbie R.
Remodel · Resident
“I was pleased with the work. The maintenance technician was professional and polite. He did a very good and clean job and performed his duty to my satisfaction. I would recommend him to anyone who needs his services.”
Denise F.
General repair · Resident
“5 stars! They were quick, they messaged beforehand, they were thorough, and they explained the process!”
Adam W.
General repair · Resident
“Though the appliance repair wasn’t done on the first try, the technician kept us up to date on why it couldn’t be completed and gave us an estimated return date. He was knowledgeable, friendly, and up front with everything.”
Jennifer V.
Appliance · Resident
“Lula was sent by my property manager. When Lula reached out to me, they took their time to hear my repair issues, review pictures, and had open conversation about the approved repairs, then sent technicians based on my time frame. It is a pleasure working with Lula!”
Catherine Z.
General repair · Resident
“Lula is incredible. They resolve maintenance issues so quickly and are such a great company to work with.”
Ethan D.
General repair · Resident
“Great, reliable, quick service! Always done professionally and in a timely manner.”
LaTisha B.
General repair · Resident
“Lula always sends their best out to perform a job. The job is always done great and to my satisfaction.”
Treece L.
General repair · Resident
“My toilet was clogged for 2 days and had been a problem for months. The amount of roots that was pulled out was shocking. Thank you!”
Sarah S.
Plumbing · Resident
“Awesome, professional, and friendly. They were very helpful and fixed the problem quickly! Thank you!”
Mrs. D.
General repair · Resident
“I was on a 30-minute call with a representative regarding multiple work orders. Daniel kept a very hospitable tone, which made things easier for both ends. So happy to keep working with Lula as a property manager.”
Josh D.
Property Manager
“My renters used them for a maintenance request I had on my property. The Lula pro has great communication, technicians are extremely kind, knowledgeable, thorough, and very attentive to your concerns. They listened to everything I had to say and did excellent work!”
Ashleigh
Property Owner