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The Cost Tracking Framework That Cuts Vendor Spend 18–24%

Free PDF. Built from real maintenance data across 50+ markets and hundreds of thousands of completed work orders.

Lula analyzed thousands of maintenance work orders across 56 markets. PMs without a cost tracking system overspend by 18–24% on vendor services — and most don’t know it.

Inside the framework:

  • Cost-per-work-order tracking — by trade, property, and quarter
  • Reactive vs. planned ratio benchmarks — the metric that predicts budget overruns
  • Vendor spend comparisons — how your numbers stack up across 50+ markets
  • Emergency spend breakdown — where 32% of repair dollars actually go

Emergency repairs cost 3–5x more than planned maintenance and 60% of work orders at most companies are reactive. You can’t cut what you can’t see.

Maintenance Cost Benchmarking Framework by Lula

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Used by property managers across 56 markets.

18–24%

spend reduction with tracking

3–5x

reactive vs. planned cost gap

60%

of work orders are reactive

$0.90/ft²

median maintenance spend

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