on September 29, 2026
Announcements Flat-Rate Handyman sets a fixed price and a written scope for the handyman services property managers order most. The price is set before a Pro is dispatched, and it is the same in every market Lula operates in. Twenty services are live now, and the catalog will grow past 450 over the coming year.
Why the Everyday Queue Is the Hard One
The everyday repair queue is where a property manager’s month quietly disappears. A running toilet in one unit, a dead outlet in another, a dryer vent nobody has touched in years. Individually none of them is a big decision. Together they are some of the most requested types of maintenance in a portfolio.
Priced by the hour, the same repair comes back at different numbers depending on who gets dispatched and how the day runs. That variability can erode trust and expectations. An owner who cannot tell whether a number is fair starts asking about every number, and a manager ends up defending the work instead of reporting it.
Handyman is also the most fragmented category of maintenance. It carries the highest volume and the widest spread in what a job costs, which makes it the category where fixed pricing does the most good.
A published price changes the shape of that conversation. The manager quotes a number up front and stands behind it, because the number holds whether the visit runs forty minutes or all afternoon, and whoever is dispatched.
How the Pricing Was Built
Every price in the catalog comes from three inputs.
The first is Lula’s own job history. More than six years of completed work orders across the portfolios Lula maintains, which grounds every price in what the job has actually taken.
The second is labor. Rates are checked against benchmarks in the markets Lula operates in, so one rate card holds up in all of them.
The third is parts, priced from current costs for the components a Pro actually installs.
What Is Launching
Twenty services go live across six categories: plumbing, electrical, general maintenance, HVAC, doors and windows, and garage work.
Plumbing is the deepest at launch with eight services, covering toilet replacements and rebuilds, garbage disposals, angle stop valves, tub spouts, and pop-up assemblies. Electrical follows with six, including GFCI outlets, standard outlets, light switches, ceiling fans, and both wired smoke detectors and battery-powered smoke and carbon monoxide units. General maintenance covers P-traps, dryer vent cleaning, and re-caulking. Doors and windows, garage, and HVAC each launch with one high-frequency service.
Each one carries a defined scope on the catalog page, so what the price covers is settled before anything is approved. This is the first release. More services will be added over the course of the year as the catalog grows past 450.
“Lula customers already have predictable, flat-rate pricing on the big replacements,” said Bo Lais, Co-founder and CEO at Lula. “The everyday repairs were still a guessing game. Flat-Rate Handyman gives them one pricing model for everything from a two-hour fix to a full HVAC replacement. We’re launching 20 services today, with hundreds more to come as we add services every month.”
The Model Is Already Running
Flat-rate pricing is not new at Lula. It has been running on HVAC replacements, appliance and water heater replacements, and roofing, where the stakes per job are higher and the case for a fixed number is easiest to make.
Handyman extends that model down into the everyday queue. The argument is the same one, applied to the work that comes up most.
Questions Property Managers Are Asking
Does the price change depending on the market? No. Customer-facing pricing is standardized, so a service costs the same in every market Lula operates in. On a multi-market portfolio, that consistency is usually worth more than any individual number on the list.
What happens if a job turns out to be more involved than the scope? The flat rate already accounts for average complexity, so a job running long changes nothing. Work that falls genuinely outside the written scope goes through a structured approval path before it goes ahead.
What if the repair I need is not one of the twenty? It is handled the way it is handled today, and the catalog keeps growing. The twenty launching are commonly requested services, providing a good selection of flat-rate options today.
See It Against Your Portfolio
The catalog page has the pricing and the scope for what is live today. Bring the repairs your portfolio actually runs and we will show you which of them are already priced.
Anything found written in this article was written solely for informational purposes. We advise that you receive professional advice if you plan to move forward with any of the information found. You agree that neither Lula or the author are liable for any damages that arise from the use of the information found within this article
