Property maintenance falls apart for want of visibility rather than effort. When every request sounds urgent, schedules are built on guesswork, and technicians are overloaded without warning, even well-run operations slide into daily firefighting. Predictive […]
Most property management teams track maintenance the way they track weather: they notice it when it turns bad. Work orders get counted, complaints get escalated, and the performance conversation runs on whoever remembers the worst […]
Pull a month of completed work orders and sort them by how close the final invoice landed to the approved not-to-exceed (NTE) limit. In portfolios running reactive maintenance, that distribution is rarely flat. Jobs cluster […]
Foresight, Lula’s AI-powered maintenance software, has been named Property Management Solution of the Year in the 2026 PropTech Breakthrough Awards. It is a recognition of the product at the center of how Lula is changing […]
A maintenance service level agreement, or SLA, is the response time a property management team commits to for a resident’s repair request. It sets how quickly a request moves from intake to assignment, and how […]
Maintenance coordination is the communication and workflow system inside property maintenance services that carries every repair request from intake to completion. It connects triage, vendor routing, follow-up, and close-out so repairs move on schedule and […]
