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Approved Pro FAQs
- Access Issues
- Are there any requirements to start taking work?
- Can I accept cash or check from a tenant?
- Can I modify the price of a job?
- Can't access my account
- How are jobs scheduled?
- How do I add photos to the job?
- How do I change my bank account information?
- How do I change my hourly rates?
- How do I edit my services?
- How do I get paid?
- How do I know what I will make on a Job?
- How do I submit a quote?
- How do I update my insurance or other documents?
- How to claim jobs
- How to Get Reimbursed for Parts
- How to manage your fleet
- How to Use the Lula Pros App
- Payment is Incorrect
- Provider Fee Structure
- Scheduling Approved Quotes
- Warranty Registration Information
- What Cities Does Lula Currently Service?
- What happens if I need to cancel or reschedule?
- What if I'm going to be late or have to miss a scheduled job?
- What if I'm going to exceed the NTE?
- What if the resident is not answering?
- What if weather affects a job?
- What makes a good quote?
- What pictures do I need to upload?
- What will get me suspended from the Lula platform?
- When will I hear back about the quote I submitted?
- When will I receive a 1099?
- When will I receive my payment?
- Why am I not receiving jobs?
- Why did the fee structure change?
- Why do I need to make notes?
- Why is my payment less than I quoted?
- Why wasn't I paid my emergency rates?
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How to claim jobs
You can claim jobs from either the mobile app or the online dashboard. However, every member of your team will need to use the mobile app to complete the jobs.
Claiming jobs in the app
Claiming jobs in the dashboard
If you have a dispatcher that will be claiming jobs from the portal, here is a tutorial on how to claim jobs from there.
