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Approved Pro FAQs
- Access Issues
- Are there any requirements to start taking work?
- Can I accept cash or check from a tenant?
- Can I modify the price of a job?
- Can't access my account
- How are jobs scheduled?
- How do I add photos to the job?
- How do I change my bank account information?
- How do I change my hourly rates?
- How do I edit my services?
- How do I get paid?
- How do I know what I will make on a Job?
- How do I submit a quote?
- How do I update my insurance or other documents?
- How to claim jobs
- How to Get Reimbursed for Parts
- How to manage your fleet
- How to Use the Lula Pros App
- Payment is Incorrect
- Provider Fee Structure
- Scheduling Approved Quotes
- Warranty Registration Information
- What Cities Does Lula Currently Service?
- What happens if I need to cancel or reschedule?
- What if I'm going to be late or have to miss a scheduled job?
- What if I'm going to exceed the NTE?
- What if the resident is not answering?
- What if weather affects a job?
- What pictures do I need to upload?
- What will get me suspended from the Lula platform?
- When will I hear back about the quote I submitted?
- When will I receive a 1099?
- When will I receive my payment?
- Why am I not receiving jobs?
- Why did the fee structure change?
- Why do I need to make notes?
- Why is my payment less than I quoted?
- Why wasn't I paid my emergency rates?
- Show Remaining Articles (23) Collapse Articles
If your insurance is expired, you will be blocked from seeing new jobs until it is updated in the system.
You can only update your insurance and business documents in the Pro Portal or by emailing them to pro@lula.life.
You can login to your portal here.
For more details on how to update your documents, please click through this tutorial:
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