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What will get me suspended from the Lula platform?

  • Being rude to customers
  • Delivering low quality or incomplete work
  • Not showing up to a job without communicating with Lula
  • History of cancelling jobs
  • Repeatedly showing up late to appointments without communicating with Lula
  • Taking/demanding cash from customer
  • Not maintaining at least a 4.5 star review rating
  • Not being able to fulfill the duties of the service vertical you signed up for
  • Not maintaining proper insurance/licensing
  • Going around Lula to work with customer
  • Stealing
  • Asking for tenant personal information
  • A history of price-gouging
  • Not using the app functions to keep Lula updated on job status’
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