How Can We Help?
What will get me suspended from the Lula platform?
- Being rude to customers
- Delivering low quality or incomplete work
- Not showing up to a job without communicating with Lula
- History of cancelling jobs
- Repeatedly showing up late to appointments without communicating with Lula
- Taking/demanding cash from customer
- Not maintaining at least a 4.5 star review rating
- Not being able to fulfill the duties of the service vertical you signed up for
- Not maintaining proper insurance/licensing
- Going around Lula to work with customer
- Stealing
- Asking for tenant personal information
- A history of price-gouging
- Not using the app functions to keep Lula updated on job status’