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Category - Approved Pro FAQs

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Are there any requirements to start taking work?

Can I accept cash or check from a tenant?

Can I modify the price of a job?

Can't access my account

How are jobs scheduled?

How do I add photos to the job?

How do I change my bank account information?

How do I change my hourly rates?

How do I edit my services?

How do I get paid?

How do I know what I will make on a Job?

How do I submit a quote?

How do I update my insurance or other documents?

How to claim jobs

How to Get Reimbursed for Parts

How to manage your fleet

How to Use the Lula Pros App

Payment is Incorrect

Provider Fee Structure

Scheduling Approved Quotes

Warranty Registration Information

What Cities Does Lula Currently Service?

What happens if I need to cancel or reschedule?

What if I'm going to be late or have to miss a scheduled job?

What if I'm going to exceed the NTE?

What if the resident is not answering?

What if weather affects a job?

What pictures do I need to upload?

What will get me suspended from the Lula platform?

When will I hear back about the quote I submitted?

When will I receive a 1099?

When will I receive my payment?

Why am I not receiving jobs?

Why did the fee structure change?

Why do I need to make notes?

Why is my payment less than I quoted?

Why wasn't I paid my emergency rates?

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